Privacy Policy
1. Introduction
Platinum Capital Management ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency investment platform.
Please read this Privacy Policy carefully. By using our platform, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name and email address (account registration)
- Phone number (optional)
- Country of residence
- Wallet addresses for USDT transactions
- Referral code information
2.2 Transaction Information
- Deposit amounts and dates
- Withdrawal requests and history
- Investment plan selections
- Profit allocations
2.3 Technical Information
- IP addresses
- Browser type and version
- Device information
- Usage patterns and analytics
3. How We Use Your Information
We use collected information to:
- Provide and maintain our investment services
- Process deposits and withdrawals
- Send transaction notifications and account updates
- Calculate and distribute profit allocations
- Verify identity and prevent fraud
- Improve our platform and user experience
- Comply with legal obligations
- Respond to support requests
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for:
- Maintaining the confidentiality of your account credentials
- Not sharing your password or access details
- Immediately notifying us of any unauthorized account access
5. Blockchain Transparency
Cryptocurrency transactions are recorded on public blockchains. While wallet addresses are pseudonymous, blockchain analysis may allow identification of users in certain circumstances. We cannot guarantee complete anonymity of blockchain transactions.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may also retain information as required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us at support@platinumcapitalmanagement.com.
8. Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.
9. Third-Party Services
We may use third-party services for:
- Email delivery (Resend)
- Analytics
- Payment processing infrastructure
These services have their own privacy policies, and we encourage you to review them.
10. Disclosure of Information
We may disclose your information:
- To comply with legal obligations, including government requests
- To protect our rights, privacy, safety, or property
- In connection with a corporate transaction (merger, acquisition, or sale)
- With your explicit consent
11. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete such information promptly.
12. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
Your continued use of our platform after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: support@platinumcapitalmanagement.com
Dubai, United Arab Emirates
Last updated: April 2026